We offer customization services, and we don't have a minimum order required! Bulk orders will have lower unit prices. You will incur a mold fee. We retain your mold free of charge for 2 years. No further cost for same design.

You will receive your custom medal proof within 12–24 hours after we confirm your details. For urgent needs, request our rush proof service.

Our medals use steel and zinc. Steel has superior durability, but it is also hard to engrave. Zinc is light, non-magnetic, and better for complex designs.

Yes! You may select our more cost-effective stock ribbon. If you would like to print ribbon with the logo or event name, simply add a small fee.

We're delighted to offer free Bubble Bags with your order. If you'd like something more refined, you can also choose from our more elegant Velour Pouches, Plastic Boxes, or Velour Boxes.If you have a special request in mind, we're happy to provide customized packaging options to suit your needs.

Production needs 3 business days, and 3 days for shipping.If you have more time, you can enjoy discounts by choosing a longer processing time:10% discount: 7 days business + 3 days shipping20% discount: 20 days business + 3 to 5 days shipping30% discount: 30 days business + by sea

Yes, we offer rush orders for 24-hour printed medals. Rush orders require an additional fee. Simply inform us of your required processing time, and do our best to ensure your delivery date!

We mainly ship via UPS, DHL, and FedEx.

Share your design ideas and requirements. We will provide a free design proof for your approval. After your confirmation, we begin production and quickly ship your custom medal following quality control.Refer to our blog, 8 Steps to Personalized Medals for detailed information on the production process.

Yes, we provide free, professional design support and artwork assistance for all custom medals. Simply tell us your customization needs, and we'll create a custom design right away.

Of course, we provide medal samples and randomly send out samples from our current inventory. You just need to pay for delivery fees for sample collection.For more details about our sample service, please visit the sample medal page.

Of course! Please contact us immediately using the "Contact Us" form!We offer free order adjustments before production and shipping start. Otherwise, we will do our best to assist, but a modification may apply, or you may need to place a new order.

Your total satisfaction is always our promise.If your medal doesn't meet your expectations, reach out within 30 days to return or exchange any undamaged stock items.For customized products, due to their personalized elements, refunds may not be possible.Handmade items may have slight differences (within 5%). If you receive an item with defects over 6%, we will remake it for free. For returns, please contact us to receive instructions along with a prepaid shipping slip.

Custom medal prices vary based on artistry, size, quantity, and turnaround. Bulk orders get discounts.Early bookings can enjoy up to a 30% discount!

For fully custom medals, we charge a mold fee and archive the mold for two years. Within this period, you don't pay a charge for reordering the same medal design.We offer medal options without a mold fee: 24-hour printed medals and 48-hour printed medals, ideal for urgent or simple orders.

You can enjoy zero hidden customs costs. Free shipping to the US, Canada, and Australia. For shipping details to other regions, please contact customer service.

There are no security concerns! All transactions are protected by SSL encryption technology and conform strictly to industry security standards to ensure the privacy and security of every transaction.Should you have any concerns, please contact [email protected]. Our team is ready to assist you.

We support installment payments: a deposit before production and a balance before shipment. Cash on delivery is not supported. Deposit and balance amounts are negotiable, with flexible ratio options.

Of course! We support medal production of all sizes. Standard sizes range from 1.5 to 5 inches, but we can also customize other sizes.

Generally, enamel medals are recommended to be 2.5-4 mm thick, while UV-printed medals are best made to 2-3 mm thick. The standard thickness is free; for thicker medals, a small fee will be charged, with the price adjusted based on the custom design.

Of course! Medal shapes can be customized. While round and shield shapes are the mainstream designs, you can also try any shape.Looking for design inspiration? Browse our top ten creative medal design examples.

Yes, we'll share a complimentary digital proof in 24 hours and request unlimited revisions until you are satisfied. For complex designs like 3D medals, we will also provide 3D renderings for visual reference!

No problem, both mainstream processes support image addition. For a high-quality printing effect, we recommend using a high-resolution original image (no less than 350 DPI). We support the following formats: .png, .jpg, .pdf, .psd, .bmp, and .tiff, making it convenient for you to upload directly.

Yes, you can use multiple designs in one order. Please submit an inquiry for the quotation, and our team will reach out to finalize all relevant details with you!

We offer 3D, glitter, spinner, glow-in-the-dark, and cut-out upgrades. Upgrade costs depend on design and order quantity. Share your requirements to receive a precise pricing estimate.

Plating has a metallic feel and can be either glossy or antique. This process enhances the overall texture and visual depth of a medal, making it appear classic and high-end.Dyeing flat, smooth, vibrant colors makes it ideal for modern designs that are rich in detail, vividly colored, and eye-catching.