We have no minimum order quantity (MOQ) limit for custom keychains. Whether you’re purchasing one piece or ordering in bulk, you can place an online order. If you have any questions about custom keychains, please feel free to reach out to us via phone, email, or our online customer service. You will incur a mold fee. We retain your mold in our warehouse without charge for 2 years. No extra mold charges apply for identical design reorders.

Based on the specific delivery date specified in your order, we will ensure on-time delivery after confirming the artwork. If you have urgent delivery needs, you can select an expedited delivery date or leave a note in your inquiry comments during checkout.

Yes, we offer a 30-day worry-free return service! Our refund and return policy is available in the footer of our website under "Terms and Conditions," or you can click here to view it.

Yes. We offer free delivery services to the United States, Canada, Europe and Australia. Additionally, free delivery is available in regions such as Singapore, Israel, India, Hungary and Switzerland. For formal orders sent to these eligible areas, free delivery is available. However, for sample requests, customers will still need to pay the shipping fee even in countries offering free delivery.

You’re allowed to add many different designs in one order. Just write down the exact number for each design in the comment box, so we can calculate the correct price for you.

Yes. Beyond traditional decorative items, we can integrate functional features such as:• Bottle Openers & Phone Stands• NFC Chips (for digital business cards or automation)• Color-Changing (UV) & LED LightsPlease note that these items typically require an additional 3–5 business days for production compared to standard keychains.

It’s simple. Click “Submit Inquiry”, and our team will send you a free digital design draft and official price quote first. You don’t need to pay anything in advance.

Our system supports common file types including AI, PSD, PDF, PNG and JPG. Vector files like AI and PDF work best to restore your design details. Any high-definition file is also acceptable. Just upload your files, and our team will fix technical issues to make sure it fits production standards.

We have two sample options for you. You can pick random in-stock samples, only need to pay shipping. Or you can order custom samples, which need mold cost plus shipping. You can place sample orders directly on our website:https://www.maxemblem.com/product/sample-keychains/

Log in your account and open the “My Orders” page to check real-time shipping info. We will also send the tracking code to your mailbox. You can use this code to check where your package is at any time.

Our custom keychains feature tiered pricing: the more you order, the lower the unit price. If you are prioritizing your budget, our cut-out keychains are an excellent choice. Crafted from cut stainless steel, they offer a sleek a high-quality feel, making them our most cost-effective option.

Mold fees depend on the manufacturing process:• No Mold Fees: Acrylic, Printed Metal, Cut-out (Laser cut), and Embroidered keychains.• Mold Fees Apply: Die-cast Metal (Zinc Alloy) and Soft PVC (due to the custom 2D/3D molds required).

We do not display discounts for bulk orders, but the more you purchase, the lower the unit price becomes.Additionally, our quoting system offers discounts based on the delivery time you select. Different delivery times provide different discounts. You can visit our quoting system for more details.

Free shipping covers the USA, Canada, Europe and Australia. We also provide free delivery to Singapore, Israel, India, Hungary and Switzerland. This free service is only for official bulk orders. If you only need samples, you need to pay shipping fees even in these free shipping areas.

No extra mold cost for repeat orders. We will keep your design mold for 2 years. If you reorder the same style within two years, you won’t be charged for a new mold.

Choosing the right material is the first step in creating a high-quality product. Here are the most popular options:• Acrylic: Lightweight and vibrant. Perfect for anime design and photo-customized gifts.• Die-Struck Metal (Zinc Alloy): Durable & light. Ideal for corporate, automotive logos, and high-end gifts.• Soft PVC: Flexible and soft to the touch. Best for 3D cartoon characters and colorful designs.• Embroidered/Woven: Soft fabric feel and light. Popular for motorcycle tags and apparel accessories.• Stainless Steel: Sleek, durable, and modern. Best for making business gifts or name keychains.

Of course, our professional design team not only helps you with free design, and provides unlimited revision services until you are fully satisfied with the final design.

Standard metal keychains typically have a default thickness of 2mm. For a more substantial, premium (often used for luxury brands), we recommend upgrading to 3mm or thicker.

To ensure your digital design translates perfectly into a physical product, follow these guidelines:• Bleed Areas: For Acrylic, Printed Metal, and PVC, always include a bleed area for the cutting path.• Metal Lines: For Die-cast/Enamel designs, ensure there are clear metal borders to separate different colors.• Avoid Sharp: For cut-out designs, avoid overly sharp or narrow angles that could result in a dangerous or fragile edge.

Yes, you can. Please simply include a note or image of your desired accessories in your order. We can source or manufacture custom to match your vision.